THE CHALLENGE
THE SOLUTION
- CQC application management – We completed and submitted the full CQC application on the client’s behalf.
- Policy development – We created a full suite of bespoke policies to meet compliance requirements.
- 1:1 interview coaching – We delivered personalised coaching sessions to prepare the Registered Manager for their CQC interview with confidence.
- Ongoing access to expert advice – The client had direct, responsive access to our team for questions and reassurance at every stage.
THE OUTCOME
In less than four months from submission, the service achieved CQC registration without any delays or issues.
The client is now fully registered and able to deliver safe, compliant services in people’s homes.
CLIENT FEEDBACK
“Professional, Supportive, and Exceptionally Efficient.
As someone entering this world for the first time—having never set up a business before—I genuinely couldn’t have asked for a better experience with BAXCQC. From the very beginning, their team guided me step by step through the entire process, making what initially felt overwhelming incredibly manageable.
I want to especially highlight Hannah Walker, who has been outstanding throughout. She is incredibly approachable, quick to respond, and always at the end of the phone or email if needed. Every question or comment I raised was taken on board with care and professionalism.
Given that I'm someone who likes to be in control and up to date with everything, I was amazed at how I never once had to chase or worry about the progress of my application. BAXCQC were always on the ball—efficient, clear, and proactive. Hannah’s support turned what could have been a stressful process into an amazing and even relaxing experience.
From initial enquiry to full registration, the process took less than four months and went through without a single delay.
I am extremely grateful for the guidance, professionalism, and care I received. Thank you again to the entire team—and especially Hannah—for making this journey such a positive one.”
PARTNERS
